kt444 Privacy Policy — Your Data, Your Rights

When you register a kt444 account, we collect the following information that you provide directly to us:

• Your full legal name as it appears on your national identity document.
• Your Bangladesh mobile phone number (used as your primary account identifier and for OTP verification).
• Your date of birth (used to verify that you meet the 21+ age requirement).
• A self-selected account password (stored in encrypted, non-reversible hash form — never as plain text).
• National Identity Document (NID) details, where provided voluntarily or required for KYC verification above specified transaction thresholds.

As you use the kt444 Platform, we automatically record the following transactional and gaming activity data associated with your account:

• Deposit and withdrawal history, including amounts, timestamps, and payment methods used (e.g. bKash wallet reference numbers, Nagad transaction IDs).
• Game session history, including games played, bets placed, outcomes, and session duration.
• Bonus and promotional activity, including bonuses claimed, wagering progress, and bonus expiry events.
• Account balance movements, VIP status changes, and responsible gaming tool activations (e.g. deposit limit changes, self-exclusion requests).

When you access the kt444 Platform, our servers automatically collect certain technical information about your device and connection. This includes your IP address, the type and model of device you are using (e.g. Samsung Galaxy or Xiaomi device running Android), your mobile operating system version, the browser or in-app browser you use to access the Platform, your mobile network operator (e.g. Grameenphone, Robi, Banglalink), and approximate geolocation data derived from your IP address. This data is used for security monitoring, fraud detection, and to optimise the Platform's performance for the device types most used by Bangladesh players.

The primary purpose for which kt444 uses your personal data is to operate your account and deliver the services you have requested. This includes verifying your identity and age eligibility when you register, processing your deposits and withdrawals through bKash, Nagad, Rocket, and other payment methods, crediting your account with bonuses you have earned, maintaining your game session history, and communicating with you about your account, including responding to support requests and sending essential service notifications such as transaction confirmations and security alerts.

kt444 uses account data, transaction data, and device data to identify and prevent fraud, money laundering, bonus abuse, duplicate account creation, and other forms of platform misuse. Our security systems analyse patterns in account activity that may indicate prohibited conduct, and flag suspicious accounts for manual review. This monitoring is a legal obligation and a core part of our commitment to maintaining a fair and secure platform for all Bangladesh players.

kt444 uses aggregated and anonymised data derived from player activity to improve the Platform's features, performance, and user experience. This includes analysing which games are most popular among Bangladesh players, identifying technical performance issues on specific device types or network connections, evaluating the effectiveness of promotional campaigns, and planning new feature releases. Aggregated analytical data does not identify individual players and cannot be used to reconstruct any individual's personal profile.

kt444 uses account and gaming activity data to monitor for signs of problem gambling behaviour and to enforce responsible gaming tools that you activate, such as deposit limits, session time alerts, and self-exclusion. If our responsible gaming monitoring systems identify patterns of behaviour that suggest a player may need support, kt444 may take proactive steps including communicating responsible gaming resources, temporarily restricting account features, or activating cooling-off periods. This use of your data is in the interest of your wellbeing and the wellbeing of the Bangladesh gaming community.

When you make a deposit or withdrawal on kt444, we share the minimum necessary payment data with the relevant payment service provider — for example, bKash, Nagad, Rocket, Upay, or your bank — to process the transaction. The data shared is limited to what is strictly required by the payment processor to authenticate and complete the transaction. kt444 does not share your full account profile with payment service providers, only the transactional data required for the specific payment being processed.

kt444 may be required by law, court order, or applicable regulatory authority to disclose certain account or transaction data. Where legally required, kt444 will comply with such disclosure requirements. kt444 will endeavour to notify affected players of any such disclosure where it is legally permitted to do so, unless the relevant authority has specifically prohibited notification (as may be the case in active law enforcement investigations). Such disclosures are not within kt444's control and are not a breach of this Privacy Policy.

kt444 uses third-party technology providers for certain Platform functions, including game content delivery (game studios such as Evolution Gaming, Pragmatic Play, Spribe, and others), server infrastructure and hosting, customer support software, and analytics tools. These technology partners may process certain data on kt444's behalf as part of delivering their services. All technology partners are contractually bound to process your data solely for the purpose of delivering their contracted services to kt444, and are prohibited from using your data for their own commercial purposes.

kt444 does not store your full bKash, Nagad, or Rocket wallet PIN or your bank card full card numbers on our servers. When you initiate a deposit or withdrawal through a mobile wallet, the authentication of the transaction occurs directly between you and the wallet provider — kt444 receives only the transaction confirmation reference and the associated amount. This architecture means that even in the highly unlikely event of a kt444 server compromise, your mobile wallet credentials would not be exposed through kt444's systems.

kt444 retains complete transaction records — including deposit amounts, withdrawal amounts, payment method references, and transaction timestamps — for all account holders. Transaction records are retained for a minimum of five years from the date of each transaction, in compliance with applicable anti-money laundering record-keeping obligations. These records may be provided to regulatory or law enforcement authorities upon lawful request.

kt444 uses the following categories of cookies on the Platform: (1) Essential cookies, which are necessary for the Platform to function correctly — these include session cookies that keep you logged in during your visit and security cookies that protect against cross-site request forgery. Essential cookies cannot be disabled without preventing the Platform from functioning. (2) Analytics cookies, which collect anonymised data about how players navigate and use the Platform, helping kt444 to identify performance issues and improve the user experience. kt444 does not use third-party advertising cookies or cross-site tracking cookies that profile you across other websites.

You can manage analytics cookie preferences through your mobile browser settings. Most modern browsers allow you to view, delete, and block cookies from specific websites. Blocking essential cookies will prevent the kt444 Platform from functioning correctly — you will not be able to log in or play games without session cookies. Blocking analytics cookies will not affect your ability to use the Platform but will prevent kt444 from improving the experience based on aggregated usage patterns.

kt444 retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and legitimate business need. Account registration data and KYC verification records are retained for a minimum of five years from the date of account closure, in compliance with applicable anti-money laundering legislation. Gaming session and transaction records are retained for the same minimum period. Aggregated and anonymised analytics data, which cannot be used to identify individual players, may be retained indefinitely for statistical and product improvement purposes. If you request deletion of your account and personal data (see Section 7 below), we will delete all data for which there is no legal obligation to retain it, and will retain only the minimum data required by applicable law.

You have the right to request a copy of the personal data that kt444 holds about you. Upon a valid access request, kt444 will provide you with a summary of your account registration data, your transaction history, and the categories of data held about you in a readable format. Processing access requests may take up to 30 days from receipt.

You have the right to request that kt444 correct any inaccurate or incomplete personal data held about you. If your registered name, mobile number, or other account details are incorrect, you can request a correction through the kt444 support team. Please note that changes to some account data fields may require re-verification of your identity documents (KYC) to ensure the integrity of the correction.

You may request that kt444 delete your personal data and close your account. kt444 will process deletion requests in accordance with applicable law. Some data categories — principally transaction records and KYC verification records — must be retained for the legally mandated minimum periods described in Section 6 above, and cannot be deleted at the player's request regardless of account closure. All other personal data that is not subject to a legal retention obligation will be deleted promptly upon a valid deletion request.

If kt444 sends you promotional communications (such as bonus offer notifications or seasonal promotions related to Eid, BPL, or Pohela Boishakh), you have the right to opt out of receiving such communications at any time. You can unsubscribe from promotional SMS or email communications by following the unsubscribe instructions included in those communications, or by contacting kt444 support directly. Opting out of promotional communications will not affect essential account communications such as transaction confirmations, security alerts, and KYC verification notices.

kt444 implements industry-standard technical security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include SSL (Secure Socket Layer) encryption for all data transmitted between your device and the kt444 Platform; one-way cryptographic hashing for all stored account passwords, meaning that the original password cannot be recovered even by kt444 employees; OTP (one-time password) verification for sensitive account actions including withdrawals and password changes; server-side access controls that restrict employee access to personal data on a strict need-to-know basis; and regular security audits and vulnerability assessments of Platform infrastructure.

In the event of a personal data breach that presents a risk to the rights and freedoms of kt444 players, kt444 will take immediate steps to contain the breach, assess the scope of the incident, and notify affected players of the nature of the breach and the steps they should take to protect themselves. kt444 will also notify relevant regulatory authorities as required by applicable law. kt444 maintains a documented data breach response protocol that is reviewed and updated regularly.

The kt444 Platform is strictly intended for adults aged 21 years and above. kt444 does not knowingly collect personal data from any person under the age of 21. When a player provides a date of birth during registration that indicates they are under 21, the registration is immediately rejected and no personal data from that registration attempt is retained. If kt444 discovers that it has inadvertently collected personal data from a person under 21, it will delete that data as promptly as possible. If you are a parent or guardian and believe that your child has registered on the kt444 Platform, please contact kt444 support immediately so that the account can be closed and the data deleted without delay.

kt444 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform features. When we make material changes to this Policy, we will notify registered players by posting the updated Policy on the Platform with a revised "Last Updated" date, and by sending a notification to the mobile number or email address associated with your account. We encourage you to review this Policy periodically. Your continued use of the kt444 Platform following notification of a Policy update constitutes your acceptance of the revised Policy.